Privacy Policy

PURPOSE

The purpose of this Privacy Policy ("Policy") is to provide adequate safeguards for the handling of your Personal Data by Dimension Eleven Financial Consultancy Ltd ("d11") in accordance with the European General Data Protection Regulation (GDPR) and any other relevant Cyprus or European law.

DISCLOSURE OF PERSONAL DATA

We do not disclose your personal data to third parties other than for the purposes outlined in this Policy. Transfers to third parties may involve the exchange of such personal data with unrelated companies that provide support services for your account or facilitate your transactions with us, including those providing professional, legal or accounting advice to us.

SPECIAL CATEGORIES OF DATA

D11 will not process special categories of data ("sensitive data") without your prior explicit consent where this is necessary, unless otherwise required and / or enforced by law.

PURPOSES AND LEGAL BASES FOR THE PROCESSING OF PERSONAL DATA

We collect and process your personal data (1) after we obtain your consent for purposes marketing products that we believe you are interested in. We will therefore ask for your informed consent before we process any of your personal data for these specific purposes, (2) based on our legitimate interest in improving the content and functionality of our website, such as altering your personal information notifications, and (3) based on the necessity to perform activities in relation to the services we provide to you. We also process your personal data in order to comply with applicable laws and regulations.

YOUR RIGHTS

You have the right to access and update your personal information, the right to erasure, the right to portability of your data in a universally used form, the right of objection, and the right to object to automated decision-making.

Please note that these rights are not absolute and therefore subject to exceptions under the Community or Cyprus Laws.

CONNECTIONS

If you follow a link to any other websites, we encourage you to keep in mind that these sites have their own privacy policies and that we do not take any responsibility or responsibility for these policies.

COOKIES

Cookies are small data files that are placed on your computer or on an Internet-enabled device from websites in order to add features. This allows sites to improve their way of working, such as storing user-expressed preferences or tracking the use of a site by a user for statistical analysis. Cookies do not contain personal information, but if you provide us with personal data, they can be linked to the data stored in the cookie.

The site uses the following types of cookies:

Strictly necessary cookies for the operation of the site, and first-person cookies which provide us with personal data on the frequency of traffic.

By using this website, you agree to the use of cookies as described above. If you do not consent to the use of such cookies, you can block cookies by turning on the browser setting that allows you to refuse all cookies or certain cookies. However, we remind you that this may prevent you from accessing all or part of the site.

SECURITY

D11 is committed to preserving the confidentiality and integrity of personal data and to preventing unauthorised access to the data. We apply all required security measures to prevent any violation, alteration or destruction of personal data

DATA RETENTION

As long as there is no predetermined retention period required by law to retain any of your personal data, your personal data will only be retained for as long as it is necessary for the purposes of processing. We will then delete them safely taking all appropriate legal and technical measures.

TRANSFERS OF PERSONAL DATA TO OTHER COUNTRIES

D11 does not transfer personal data outside the EEA. However, if it is required to do so, it will implement appropriate transmission mechanisms in accordance with the law and will instruct you to inform you in advance.

REVISIONS

D11 reserves the right to modify this Policy at any time. Any changes will be posted on this page and, if necessary, will be communicated to you by email.

COMPLAINTS AND CONTACT DETAILS

If at any time a person would like to know more or believes that personal data concerning him / her are being processed in violation of this Policy, then he/she can file his/her complaints by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone at +357 22377555.

Supervising Authority

You also have the right to file a complaint with the Supervisory Authority, which is the Privacy Commissioner's Office:

1 Iasonos Street, 1082 Nicosia, Cyprus

P.O.BOX 23378, 1682 Nicosia, Cyprus

Tel: +357 22818456

Fax: +357 22304565

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.